You don’t need to work 12 hours a day, spending big bucks on advertising or hire expensive experts to increase your bottom line! You just need to place the right words into the right ears, at the right time! How? On Hold Messages let’s you do just that by playing clear, consistent and compelling messages customers who wait on hold.
Let’s take a look at 3 myths about the process of using on hold messages.
Myth #1 – We don’t Have enough hold time.
And pigs can fly! Every business has hold, whether long or short. This is still valuable “ear-time” to let your messages do the talking for you. Every time your staff has to press hold or transfer, you are able to take what was previously wasted “air-time” and use it to convey points you want your customers to know.
Myth #2 - I don’t have the marketing budget.
Great, because you don’t need one to boost revenues with On Hold Messages as we offer affordable on hold pricing options for any budget. For what you probably spend on a cup of coffee every morning, you’re able to take a snipers approach and promote your products and services to the one group of people who are most likely to make a purchase – your callers!
Myth#3 - It’s too much work.
Unless you want to stay up all night thinking about what topics to include and how to best use on hold marketing, then leave the hard work to us! Our professional copywriters will handle the scriptwriting for you for perfect promotion on hold marketing. You simply approve the script, pick from our roster of voice talent and background music – you’re done! It takes very little of your time, leaving you to do what you do best.
So What Can On Hold Messages Do For Your Business?
• Drive sales: If your customers can make purchases or place orders over the phone, subtle up-sell, soft-sell and cross-promotional messages will increase their average spend.
• Promote a professional phone image: Differentiate your business from its competitors - distinguish your team as proactive and customer-service oriented.
• Increase product and service awareness: Not every caller to your business knows everything about your business. On Hold Messages gives you another means of connecting with existing and prospective customers about how you can help them.
• Prevent caller hang-ups: Unless your business is in a position to turn away business, can you afford to let a single caller hang up? On Hold Messages keeps callers happier to hold on those rare occasions you take longer than usual to answer.
Be Proud To Push Your Hold Button!
We can show you why your Hold button is one of the most powerful sales and customer service tools at your disposal. Simply request our Risk-Free On Hold Trial and enhance your brand with the power of sound.