November, 16 2009
Your business changes. Priorities change. Your competition changes. With new ideas, products, services, and seasons, the message you want your customers to hear should also change. For years we polled clients on the #1 thing they wish they could change about their on hold messages. What was the answer? Faster, simpler turnaround time when it comes to updating their on hold messaging. That's why On Hold, Inc. has revolutionized they way in which you can update script content to ensure your message reflects your current marketing strategies.
How? With Message Xpress!... Message Xpress our easy-to-use, on-line interface that provides you with the ability to quickly and conveniently make edits to any On Hold script in your account or archive. Need to make changes for a sale, promotion, or seasonal item???... No problem! With just a few simple clicks, you can update script copy to reflect your current marketing strategy or needs. Plus you can also select new voice and background music for added effectiveness. Plus once your production is complete you can simply download new on hold audio files right form your on-line account. No more playing phone tag with an account rep, faxing back and forth or waiting weeks for a new production to arrive in the mail.
Wait, it does even more! Message Xpress also maintains archives all of your On Hold Messaging audio files for easy access and you can also view your complete production history and login activity. Whether your company is ranked within the Fortune 500 with locations from coast to coast, or a company with a local presence having one or more offices, Message Xpress is the fastest and easiest way to keep your On Hold Messaging fresh, current and compelling.