We’ve all been in the position where we’re sitting in a waiting room for longer than we’d like. With long waits comes unhappy patients and, sometimes, bad reviews! I mean, who likes to hang around in waiting rooms? No one’s enjoying themselves, the magazines are old news, the clock’s ticking but you’re not going anywhere.
Businesses are wasting an opportunity: waiting rooms are the perfect place to engage customers and patients. So how can you make the most of that wait time, make your patients happy and improve patient education?