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Archive for the ‘On hold marketing’ Category
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Want to Gain New Clients? Ask for Referrals In Your Message On hold!
Posted by admin on April 5th, 2013 at 12:45 pm
Customer referrals are one of the most powerful selling and marketing tools available. In fact, the best source of new business is a referral from a satisfied customer. Virtually everyone I meet in the business world understands the value of a referral. However, most forget the most important piece in the referral process – asking for referrals! So you’ve got the right message and music o... -
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So, Where’s The Next Available Operator?
Posted by admin on April 3rd, 2013 at 12:09 pm
Once you have put your caller on hold, the worst thing you can tell them is: “Thank you for holding, your call is important to us. The next available operator will be with you shortly.” Yes, the first time your callers hear these lines, they may feel reassured. “Sure, well I can wait for a while,” they may all say, humming a cheerful song while waiting for “the next available op... -
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Tips for Crafting Results Driven On Hold Message Recordings
Posted by admin on March 25th, 2013 at 1:07 pm
One of the keys to success is effective marketing. Marketing takes on different forms – from TV and radio ads, to website videos and print ads to on hold messages. While all these strategies are important and needed to be able to reach out to your costumers and prospective ones, telephone on hold messages are probably the most overlooked marketing strategy in the list. For some reason, busines... -
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Man Waits On hold for Fifteen Hours Are You Keeping The Customer Happy
Posted by admin on March 13th, 2013 at 12:48 pm
Long hold times, and poor customer service isn’t just a problem in the U.S. – it’s a global problem! If you’re seeking the fastest way to lose a customer, then watch the video above. Sure lots of business talk about customer service, but how many of them really deliver ion their promise? We at The Original On Hold, Inc. happened to stumble upon a Forbes article with a probing and at... -
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Killer On hold Marketing Script Copy, or Script Copy That Could Kill You?
Posted by admin on January 30th, 2013 at 2:28 pm
You’ve heard the expression the devil is in the details. We’ll the details are in the script copy! Do you want your message on hold to reflect your brand, your marketing style and your needs? Or, do you want to just sound like everyone else? Google the term music on hold and message services and you’ll find a staggering 70,500,000 results. You might be thinking well heck it’s just mus...
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