• Why On Hold
  • How It Works
  • On Hold Samples
  • On Hold Pricing & Plans

Why On Hold Messages?

Placing callers on-hold is risky business!

Placing a caller on-hold is risky business, but it happens all the time. It’s a risk, because lost calls cost your business potential revenues and wasted marketing dollars! Why risk losing the customer altogether by showing them shoddy service via on-hold times? On-Hold Messaging creates an on-hold experience that engages and connects your callers with your company and creates an invaluable marketing opportunity.
0% of all callers are placed on hold
0% who wait in silence or radio hang up in 45 seconds
0% of callers prefer on hold messaging and music
0% increase in offers mentioned on hold

Benefits Of On Hold Messaging

Increases Caller Retention
One of the top reasons for calling a company is to learn business hours. Eliminate your employee’s time handling FAQ’s and long hold times with on-hold messaging
Cross-sell/Up-sell Products
Your on hold marketing messages can promote add-ons, additional services, and specials while customers wait on-hold, after all, you never what else your customers and prospects may actually be shopping for?
Reduces Caller Hang-ups
On Hold messages are the only proven on-hold solution that mitigates caller frustration, enhances the caller experience, and keeps callers on the line up to 30% longer - giving you a chance to serve them!
Motivates Callers
When you entice callers with an irresistible call-to-action it can make all the difference in creating a sale.
Creates Professionalism
Your on hold messaging is the first impression to your callers. It’s your opportunity to make it memorable and build trust with a professionally designed messages on hold.
Builds Brand Awareness
On-Hold Messaging is a powerful branding tool. Reinforce your brand with custom music on hold and messages.

How Our On Hold Messaging Services Work?


Choose the on hold messaging plan that’s right for you. We offer everything from single one-time on hold recordings to comprehensive bi-annual, quarterly or monthly on hold messaging updates to keep callers informed of your latest developments to drive more sales!

You’ll enter company background info using our convenient Marketing On Hold Manager (or by phone), and our talented team of creative copy-writers will develop a custom on hold message script that perfectly aligns with your branding and marketing strategies.

Your script is then posted to your online account for your review and approval. You then audition from a variety of sample voice talents and background music. Your production is then posted for preview and loaded to your on hold media player.

As soon as you order, we ship your Original On Hold media player with a complimentary, pre-loaded, generic music and on hold message recording, so you’ll immediately begin enjoying music and message on hold services while your custom on hold marketing production is in process!

Benefits Of On Hold Messaging

Increases Caller Retention
One of the top reasons for calling a company is to learn business hours. Eliminate your employee’s time handling FAQ’s and long hold times with on-hold messaging..
Cross-sell/Up-sell Products
Your on hold marketing messages can promote add-ons, additional services, and specials while customers wait on-hold, after all, you never what else your customers and prospects may actually be shopping for?
Reduces Caller Hang-ups
On Hold messages are the only proven on-hold solution that mitigates caller frustration, enhances the caller experience, and keeps callers on the line up to 30% longer - giving you a chance to serve them!
Motivates Callers
When you entice callers with an irresistible call-to-action it can make all the difference in creating a sale.
Creates Professionalism
Your on hold messaging is the first impression to your callers. It’s your opportunity to make it memorable and build trust with a professionally designed messages on hold.
Builds Brand Awareness
On-Hold Messaging is a powerful branding tool. Reinforce your brand with custom music on hold and messages.

Try our risk free demo

Fully refundable deposit of $19.99

What our clients had to say about us

Andre Guerrero
Ocean's Prime Steakhouse
"The Original On Hold made the process of adding on-hold advertising and in-store music and messaging a breeze! Always a great finished product and excellent service."
Dr. Stacey Albers
Vision Care Centers
"Fantastic! Our centers were very impressed with the quality and creativity of your staff. I would recommend them to anyone looking to increase the professionalism of their business."
Bryan Davis
First University Credit Union
"I have to say we are very impressed with the customer service your company has shown on so many levels. Thank you for your attentive and prompt service."

We love our customers

Let us introduce you to just a few of the clients we work with


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