Details

The ePro digital message on hold player is 100% solid-state, all digital with no moving parts. It works with any PBX, KSU or IPBX business telephone system. The handy companion ePro USB Flash drive (included) allows for easy email delivery and download of your on hold programming or transfer of any mp3 file. It’s small and compact, yet provides powerful, crystal clear sound quality. Its non-volatile memory means if you lose power, as soon as power is restored, playback of your audio begins automatically. This unit is offered with our Simple Starter Package.

• Message Loading: USB Drive
• Memory Type: Non-Volatile USB Flash
• Telephone Connection Cable: RCA telephone connection cable included
• Mounting: Wall Mounting Included
• Dual Audio Outputs: 600 Ohm Line Level – 8 Ohm 3 Watt
• Power Supply: 120VAC 60Hz to 12VDC @ 500mA
• Warranty: 3 year manufacturer warranty included

*Click to download these instructions in PDF format

Mount The Unit: You can wall-mount the unit to a clean, dry surface using the screws supplied with your player, or apply the non-marring feet to the bottom of the player and simply position the unit on a shelf or rack.

Connect the 600 ohm audio output on the digital player to the music on hold jack located on the key service unit using the supplied audio cable.

Connect the AC wall transformer to the power jack on the digital player and plug the transformer into the wall outlet.

Insert MOH Drive into the front of the ePro.

Use the volume control on the player to adjust the volume to the desired level.

To download a new message:

Remove the MOH DRIVE from the player. Insert the MOH DRIVE into the USB port of any computer that contains the new message or messages to be transferred.

Wait approximately 30 seconds for the computer to recognize the MOH Drive.

Double click on My Computer, double click on the MOH DRIVE to display its contents. If “MOH Drive” is not in the list, remove (wait 5 seconds) and re-insert the drive.

Delete any unwanted messages on the MOH DRIVE.

Drag and drop or copy and paste any new message file to the MOH DRIVE.

Take the USB FLASH DRIVE back to the ePro and insert the drive into the player. The new message will start playing in about 5 to 10 seconds.

Note: If you wish to store audio files on the USB Drive but not have them played by the system, simply create a folder on the USB Drive and save the audio files that you wish to exclude into that folder. The audio files will be stored on the drive, but ignored by the ePro. When you want an un-used file to play simply drag the audio file out of the folder and the ePro will play it.

Details

The ePro II Digital On Hold Player designed for the small office, home office (SOHO) market. If you are using regular phones purchased from an office supply store, unfortunately they are not music on hold enabled. The ePro II uses smart technology featuring our integrated music on hold adapter which allows regular phones the capability to easily add On Hold Messaging or music on hold. Simple plug and play operation – the ePro II connects between your telephone and wall jack, and is capable to work on all of your lines and all of your phones*. Only one player is required even if you have multiple telephones. It’s 100% solid-state, all digital, and features auto-restart if a power failure occurs. It provides complete peace of mind.

• Message Loading: USB Port and SD Card Slot
• Memory Type: Non-Volatile USB Flash
• Mounting: Wall Mounting Included
• Dual Audio Outputs: 600 Ohm Line Level – 8 Ohm 3 Watt
• Power Supply: 120VAC 60Hz to 12VDC @ 500mA
• Warranty: 3 year manufacturer warranty included
• Cables & Accessories:
  1. RCA to RCA audio cable
  2. USB cable
  3. Phone cables and "T' adapters
  4. RCA to mini-jack adapter
  5. C adapter (110VAC)
  6. (2) Telephone Extension Hold Music Activators TEHMAs (additional adapters available seperately)
  7. (2) Phone jack "T" adapters
  8. (2) 6' telephone line cords
  9. (2) 4" corded phone handset cords
  10. (2) Cordless phone adapter cables

*Click to download these instructions in PDF format

4 simple installation steps, and you'll have your ePro II multi-line on hold player connected to an analog phone system in no time.

• Step 1: Plug the AC adapter into a 110V power outlet, and plug the other end of the power cord into the 9V DC jack on the back.

• Step 2: Plug the supplied duplex adapter into your wall jack.

• Step 3: Plug one end of the supplied 6' phone cord into the input on the back of the player and then connect the other end into the duplex adapter at your wall jack.

• Step 4: Plug the other 6’ phone cord into the back of your phone and connect the other end to the duplex adapter at the wall jack. That's all there is to it!

To download a new message:

Connect the player to your computer or laptop using the supplied USB cable, and mp3 files can easily be transferred to the player’s on-board memory. As an added feature, this unit also has a SD Card slot.

Details

Using Standard Off-The-Shelf-Phones?

The ePro III is our most robust unit in the ePro family of digital on hold message players, and is included with “any” of our Messaging Value Packages for FREE. Designed exclusively for client’s using Message xpress, the ePro III can store and play multiple files at the same time. Simply insert the USB flash Drive into the USB port of your PC or Mac, log into your account and download new message updates to the flash drive, Remove and re-insert the flash drive to the ePro III. It’s quick and simple, just how your on hold marketing should be!

• Message Loading: USB Drive
• Memory Type: Non-Volatile USB Flash
• Telephone Connection Cable: RCA telephone connection cable included
• Mounting: Wall Mounting Included
• Dual Audio Outputs: 600 Ohm Line Level – 8 Ohm 3 Watt
• Power Supply: 120VAC 60Hz to 12VDC @ 500mA
• Warranty: 3 year manufacturer warranty included

*Click to download these instructions in PDF format

Mount The Unit: You can wall-mount the unit to a clean, dry surface using the screws supplied with your player, or apply the non-marring feet to the bottom of the player and simply position the unit on a shelf or rack.

Connect the 600 ohm audio output on the digital player to the music on hold jack located on the key service unit using the supplied audio cable.

Connect the AC wall transformer to the power jack on the digital player and plug the transformer into the wall outlet.

Insert MOH Drive into the front of the ePro III.

Use the volume control on the player to adjust the volume to the desired level.

To download a new message:

Remove the MOH DRIVE from the player. Insert the MOH DRIVE into the USB port of any computer that contains the new message or messages to be transferred.

Wait approximately 30 seconds for the computer to recognize the MOH Drive.

Double click on My Computer, double click on the MOH DRIVE to display its contents. If “MOH Drive” is not in the list, remove (wait 5 seconds) and re-insert the drive.

Delete any unwanted messages on the MOH DRIVE.

Drag and drop or copy and paste any new message file to the MOH DRIVE.

Take the USB FLASH DRIVE back to the ePro III and insert the drive into the player. The new message will start playing in about 5 to 10 seconds.

Note: If you wish to store multiple messages on the MOH Flash Drive: From the main menu (Mode: Now Playing) Press the mode button and hold, press the up arrow button and hold, release the mode button then release the up button. This procedure will take you to the message control menu.