On-Hold Incorporated - About The Company

Founded in 1990, On Hold Inc. leads the way in the On Hold Messaging Industry! We are experts in assisting clients with their branding needs by providing creative, high quality on hold programming, attention to detail and unparalleled customer service.

So what makes us so special? To date, we have produced more than 25,000 on hold messaging productions. This includes servicing a wide variety of small and large business as well as national multi-location accounts.

We are a full service - On Hold Provider, which means we offer a complete suite of On Hold programming services and equipment options. From creative scriptwriting and custom productions to the latest in digital on hold players as well as a complete line of equipment for the small office and home office markets, we handle everything and anything that has to do with On Hold.

Since our inception, we have developed and deployed numerous innovative programs to enhance our customers experience while staying focused on the task at hand - increasing your bottom line. Let's face it, we provide an invaluable service at the initial point of opportunity - the time your calls are placed on hold.

We strive to be a valued marketing partner offering flexible and cost-effective On Hold Programming options. Whether you choose from our simple buy-out plans or our Ez Update Package Plans we have a On Hold solutions guaranteed to work for you and your budget!!!

With On Hold Inc. you won't waste valuable marketing dollars by paying for services or program updates that you won't use. In fact, you have complete control over your on hold advertising campaign.

Clients love M.OM with eZ Script® - On Hold Inc's Message On hold Manager with eZ Script our "self-service" script editing technology.

As an On Hold, Inc. client you have a completely web-based Message On Hold Account Manager available 24/7. This means you can log-in and view the exact number of productions used and/or available in your on hold campaign. No guess work here!

And with the introduction of eZ Script® clients can quickly and easily edit new or archived scripts. Imagine on the fly, anytime 24/7 you can edit a script to coordinate with special offers, seasonal promotions, trade show information and more. You can also change voice and background music for that added impact. This eliminates playing phone tag with your account rep or waiting for scripts from the script dept.

Although we employ numerous technologically advanced services to enhance our customer's experience, we truly understand that nothing can replace good old-fashioned customer service!!!

That's why we have a team of On Hold professionals standing by to assist you anyway we can.

On Hold, Inc - When Opportunity Calls..We Answer®

"Creating your On Hold Message is easy for our professional scriptwriting team"

But it's even easier for you!!

Simply fill out the brief online form including facts and information about your company, the products and services you offer, key points and any other information you'd like to include.

An OHI Rep will review the info to make sure we have everything we need to craft your message.

Your information is then forwarded to our scripting department where our team of scriptwriters will create your customized script.

Your finished script draft is posted to the internet for your review and approval. You can easily make unlimited edits before approving your script.

Once you're satisfied with your script, you'll choose the voice talent and background music you like and the script is off to the sound studio for professional recording!