Professional Auto Attendant Recordings for Pediatric Offices

Professional Auto Attendant Recordings for Pediatric Offices

If your pediatric office is thinking of setting up an auto attendant, or you have just recently set one up, then you should be considering how this technology can be used to improve the way your business connects to your most valuable asset – your customers.

Sure, you can opt to recording your auto attendant greetings in your own voice, or a use a staff member for your recordings, but as we’ve covered in previous blog posts, there’s a lot of pitfalls when it comes to taking the DIY approach.

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Auto Attendant Recordings Are An Overlooked Touch Point!

Auto Attendant Recordings An Overlooked First Impression

Have you ever called a business, and hung up because the automated attendant system recordings were poor quality, too confusing or intricate? Better yet, have you ever called your own business to see exactly what the caller experience is like?

We’ve all heard the saying first impressions are everything. Well in business, that couldn’t be a more accurate statement. And, we’ve also often heard “you never get a second chance to make a first impression.” Again, in business, a very accurate statement!

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Branding Phone Menu Recordings For Customer Interactions

custom branded phone menu prompt recordings

These days you hear quite often about the importance of “brand consistency” across all channels, online, digital, social, etc.  – but what does your phone system menu prompts and automated greetings say about your brand? Are you paying any mind as to whether or not the telephone customer experience  properly reflects your brand’s image?  Well, if you’re not interested in growing your business? And don’t really want to offer an excellent customer experience? Cool. Just create a laborious, tedious, maze-like automated phone menu that leads callers absolutely nowhere, or at a minimum, tries their patience. Sadly, all of the above happens way too often, plenty of companies do it, and consumers are sick of it.

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