Message On hold Player vs Ipod? Why Apple has met Its Match!

You might be thinking that using an iPod for your on hold messages or music on hold might save you a couple of bucks. After all, you don’t have to buy or use any other machinery besides your iPod. Also, you can store a million songs to those things so you don’t have to worry about running out of music from your playlist.

Now, before you jump to the conclusion that using an iPod is the right solution for your on hold messaging needs, you must have to read the rest of this post first. You might learn a thing or two from using iPods.

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Music On hold: Are You Frustrating Callers, or Keeping Them Happy?


One of the best known strategies in telephone marketing is the music on hold messaging system. As a matter of fact, most growing businesses who plan on increasing their revenues choose on hold messages as a part of their advertising strategy.

Now all you need to do is find the right on-hold message provider, and this should be easy right? Wrong! If you Google custom music on hold & messages, it will return over 498,000,000 results. Successful message on hold providers know that  there are numerous goals your on hold message should achieve: improving the caller experience, reducing caller hang-ups, educating customers and prospects and increasing sales.

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Things You Should Know When Connecting Your Music On hold & Message Player

Connecting your message on hold equipment is as easy as plugging in an audio cable. Today, we’re going to provide you with valuable information and certain things that you must remember to make  sure that this little maneuver will become successful.

Don’t forget to note that this is only applicable to those who want to connect their professional music on hold player to an MOH input on a PBX or key style phone system. However, these tips doesn’t apply on office phones that are purchased at an electronics or an office supply store.

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